Registration Policies

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REGISTRATION METHODS

There are three ways to register and make hotel reservations:

1. Online*
2. Fax* a completed registration form with payment to 800-681-0893 or 847-759-6953
3. Mail a completed registration form with payment to:
   NCTA Cable Show Registration c/o CTE
   P.O. Box 783
   Elk Grove Village, IL 60009

*Online or faxed registrations require a credit card payment to be processed. If you prefer to pay by check, you must register by mail.

TO AVOID DUPLICATE REGISTRATIONS, please use only one method to register. Registrations cannot be made over the telephone.

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REGISTRATION CATEGORIES & RATES

Please review the appropriate registration categories and fees below, and decide which one applies to you. Plan to register early as hotels will fill up quickly.

Full Program

Provides admittance to sessions and exhibits for the entire show and access to the Battle of the Bands Charity Fundraiser, which will benefit CableCares. For 2009 only, includes access to the SCTE Conference on Emerging Technologies®; select the check box on the online registration screen or form to RSVP.

Exhibits Only

Provides admittance to the exhibit floor only for the entire show.

Spouse Registration

Special Full Program registration rates are available for spouses accompanying fully paid registrants in “Full Program” category.

Student Registration

Special Full Program registration rate for full-time college and university students. A copy of a current, valid student ID must accompany the registration form.

Member Rates

Apply to full-time employees of NCTA member companies whose dues are current. The courtesy of the member rate is extended to:

• International delegates whose place of employment is outside of the United States;
• Direct employees of the Federal, state, and local governments;
• Employees of accredited academic institutions.

Anyone who does not fall into the above categories must pay the non-member rate.

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REGISTRATION DEADLINES AND OPTIONS

• Mailed or faxed registration forms must be received by 5:00 p.m. (EST), Monday, March 23, 2009.
• Online registration may be completed until 5:00 p.m. (EST), Monday, March 30, 2009.

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BADGE PICKUP/ON-SITE REGISTRATION

Badges will NOT be mailed in advance, but will be available for pick-up at the Pre-paid Registration counter located in the West Registration Lobby of the Walter E. Washington Convention Center. On-site Registration will be open during the following dates and times:

Tuesday, March 31	9:00 a.m. - 5:00 p.m.
Wednesday, April 1	7:00 a.m. - 6:00 p.m.
Thursday, April 2	7:00 a.m. - 6:00 p.m.
Friday, April 3	7:00 a.m. - 5:00 p.m.

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PAYMENT OPTIONS

1. Check or money order. Make payable to NCTA in U.S. funds.
2. Credit Card: American Express, VISA, MasterCard or Discover. Please provide the cardholder’s name and address, card number, expiration date and cardholder’s signature authorizing the charge.
3. We do not take payments over the phone.

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CONFIRMATIONS

You will receive a confirmation from the NCTA for your convention registration within 5-7 business days of receipt. If you do not receive a confirmation, please call 800-823-1542 or 847-759-4253.

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REGISTRATION REFUND POLICY

Registration Cancellation Deadline: Friday, March 6, 2009

All requests for registration cancellations must be received in writing by 5:00 p.m. Friday, March 6, 2009 via e-mail or fax.

Via e-mail: cableshow2009@ncta.com
Via fax: 800-681-0893 or 847-759-6953

• Refund requests received before the deadline will be honored minus a $75 processing fee.
• Refunds for registrations paid by check will be processed and mailed after the close of the Cable Show.
• Beginning Saturday, March 7, 2009, no cancellation refunds will be made. Please note that if you cancel your registration, your hotel reservation is also automatically canceled.

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SUBSTITUTION POLICY

• Substitutions are permitted for individuals employed by the same company as the original registrant.
• There is a $75 processing fee for each substitution request made.
• All requests for substitutions must be received in writing by 5:00 p.m. (EST) on Monday, March 30, 2009 via e-mail or fax.

  Via e-mail: cableshow2009@ncta.com
  Via fax: 800-681-0893 or 847-759-6953

• Beginning Tuesday, March 31, 2009, substitution requests will be processed at On-site Registration at the Walter E. Washington Convention Center.

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HOTEL RESERVATIONS

• Hotel reservations must be accompanied by fully paid Cable Show registrations.
• Hotels and room rates are assigned first-come, first-served, based on availability.
• Your hotel reservation request and payment information must be received by Friday, February 27, 2009. After that date, reservations can be made by contacting the hotel of your choice directly.
• Please note that it can take up to two weeks after NCTA’s housing cutoff date for unused rooms to be released from NCTA’s block.

By providing your credit card information on the registration form, you authorize NCTA to submit the information to your assigned hotel in order to guarantee your room. The acknowledgment you receive from NCTA will indicate your assigned hotel.

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HOTEL CHANGES AND CANCELLATIONS

• The Cable Show Housing Bureau must receive all requests for changes or cancellations in writing by Friday, February 27, 2009.
• You may submit your request to NCTA via e-mail or fax.

  Via e-mail: cableshow2009@ncta.com
  Via fax: 800-681-0893 or 847-759-6953

• Beginning March 17, 2009, please contact your assigned hotel directly regarding any changes or cancellations. (It can take up to two weeks after NCTA’s housing cutoff date for your information to appear in the hotel’s reservation system. Therefore, from February 28 - March 16, 2009, no changes or cancellations can be accepted.)
• Any changes and cancellations after Friday, February 27, 2009, are subject to the hotel cancellation policy.

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EXHIBITOR HOUSING

To request housing for exhibiting companies, use the Exhibitor Personnel Housing Form in the Exhibitors Only area of The Cable Show website at www.thecableshow.com/exhibitors. Register Online only if you are planning to pay for a Full Program registration. All Exhibitor questions should be directed to Convention Headquarters at 202-463-7905.